Manager – Third-Party Risk & Operations | Bank

About the Role

We are seeking a highly motivated TPM Manager (BAU) to join our Third-Party Management team. This role is critical in ensuring robust oversight of external and internal third-party arrangements, maintaining compliance with regulatory requirements, and driving operational excellence across supplier performance and risk management processes.

Key Responsibilities

• Third-Party Management
  • Oversee the end-to-end lifecycle of third-party contracts, ensuring alignment between payments and contract status.
  • Conduct trend reviews of supplier performance, escalate potential breaches, and provide governance oversight through dashboards and reporting.
  • Partner with Resilience Risk and Third-Party Risk Management teams to proactively manage ageing metrics and strengthen the control environment.
  • Perform regular audits and quality assurance of the MAS Third Party Register, ensuring compliance with MAS and HKMA requirements and timely updates to senior stakeholders.
• User & System Support
  • Provide first-line support to internal users on Third Party Due Diligence platforms.
  • Troubleshoot system errors and approval workflow issues.
• Third-Party Engagement
  • Independently manage interactions with Engagement Managers and offshore teams to oversee lifecycle management of due diligence arrangements.
• Change Management & Projects
  • Support operationalization of policy changes and project manage implementation of global and local mandates.
  • Identify opportunities for process optimization and propose innovative solutions.

Job requirements

• Bachelor’s degree in Finance, or any related field.
• Around 5–8 years of experience in Third-Party Management or Resilience Risk.
• Advanced proficiency in MS Office tools (Excel, PowerPoint).
• Experience with data visualization tools such as QlikSense and Tableau.
• Knowledge of platforms like Coupa, Appian, and ServiceNow